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A technician observes another technician trying to steal a company laptop. Which of the following should the first technician do NEXT?
A. Confront the technician stealing the laptop
B. Preserve the laptop for evidence
C. Report through proper channels
D. Document the incident
Report through proper channels. Notify your immediate supervisor and he will escalate the issue to higher authorities.
A user needs a new gaming computer which can be both fast and quiet. Which of the following should MOST likely be installed to meet the user’s requirements?
A. Liquid-based cooling system
B. Passive cooling system
C. Thermal paste
D. Low RPM fans
Which of the following should a technician check FIRST on the laptop if the system’s battery is not being charged?
A. CMOS battery
B. DC-in jack
C. AC-in jack
D. Breaker for the wall jack
Check DC-in jack. If the laptop battery is not charging, the first thing to do is to check DC-in and see if it is seated properly.
A keyboard has been replaced on a laptop. Which of the following is the MOST likely cause that the keyboard does not work?
A. The keyboard data cable was not connected properly.
B. The keyboard is not compatible with the laptop.
C. The keyboard needs updated drivers.
D. The keyboard is defective.
There is a small data cable beside the keyboard which is connected to the board. Check the data cable and make sure it is connected securely.
Which of the following should a technician do NEXT, if the laptop’s internal speakers do not work, after replacing the motherboard due to a video issue?
A. Update the video drivers
B. Replace the speakers
C. Check the speaker’s connection to the motherboard
D. Verify that the speakers are compatible with the replacement motherboard
There is a tiny flat speaker connection just above the keyboard. It is so tiny that technicians often ignore it. Make sure the speaker is connected to the motherboard properly.
Which of the following is the MAIN purpose of cleaning the printer during the imaging process?
A. It prolongs the toner cartridge’s lifecycle
B. It takes off any residual toner left after development
C. It keeps the printer clean and prolongs its usable life
D. It increases the speed of the print process
Which of the following computer components are located on the Northbridge? (Select TWO).
A. Hard drive
Which of the following can be used to change fan speeds?
A. Device manager
C. Power options
D. Action center
A client wants to take their old VCR tapes and put them on a DVD. Which of the following expansion cards would need to be installed in a computer to perform this task?
A. TV tuner
B. Video graphics
D. Video capture
Which of the following 802.11 standards has the MAXIMUM throughput of 11 Mbps?
Which of the following socket types is for an AMD CPU?
Which of the following cable types is MOST often found in Plain Old Telephone Service (POTS)?
Besides the CPU, which of the following components might have their own heatsink?
A. Audio card
B. RAID controller
C. Graphics card
D. Hard drive
Which of the following is the BEST type of cable to prevent EMI?
A workgroup of five PCs uses a shared printer. A customer says they cannot print to the printer but can access shares on another PC used for common files. The printer appears to be powered on. Which of the following would be the MOST likely cause of the issue?
A. Printer PC is off network
B. Printer is low on toner
C. Printer needs to be restarted
D. Device drivers are corrupted
IT seems that the problem is related to network. The Printer PC is off the network since it cannot print to the printer but can access shares on other PCs on the network.
A CAD/CAM user requires faster onscreen refresh rates. Which of the following slots allows for faster graphic performance?
B. AGP x8
PCIe has faster refresh rates. It’s up to 5.8 MP grayscale at full refresh rate.
Which of the following is MOST likely to contain hazardous voltages?
A. CD-ROM drive
B. External USB drive
C. Inkjet printer
D. CRT display
A technician encounters prohibited materials on a computer located in a common area that is used by several employees. Which of the following should be done FIRST?
A. Remove the item from the computer
B. Show to others so they can be a witness
C. Copy the item to an external website
D. Report the incident to management
A technician is preparing to install a new wireless printer for use in an environment with several wireless networks installed. Which will be used to determine the wireless network that the printer will be available from?
Which of the following RAM modules has a PC rating of 10600?
Which of the following types of RAM is typically used to improve reliability?
A. Double sided
Which of the following uses Intel’s core i CPUs? (Select TWO).
Which of the following hard drives has the BEST shock resistance?
Which of the following communication standards requires line-of-site with no obstacles in order to operate properly?
http://www.di.unisa.it/~vitsca/RC-0910I/ch04.pdf (page 25)
Which of the following connectors is found on every desktop power supply?
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admin September 27th, 2017